SINOAID · SHANGHAIChinaMedTransfer
China-side coordination

About ChinaMedTransfer and Sinoaid

ChinaMedTransfer is a professional medical coordination service of Shanghai-based Sinoaid Health Promotion Center, a nonprofit health-promotion organisation with a public-benefit mission.

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Content reviewed: 28 September 2026

Our institutional background

Sinoaid was established in 2014 and describes itself on its institutional site as a nonprofit social organisation. Its wider work includes first aid education, health promotion and public safety. ChinaMedTransfer applies that background to the practical coordination of medical travel and care in China. The institutional identity does not imply that we are a hospital, airline or aircraft operator.

Why paid services belong here

A complex journey requires staff time, cross-border communication, provider checks and accountable handovers. Professional coordination is therefore a paid service when commissioned. Fees support continuing service capacity and the organisation’s wider public-benefit health work. We explain the specific assignment, cost drivers and payment responsibility; we do not represent a fee as a donation or suggest that all work is charitable.

Our decision principle

We begin with the patient’s actual mobility, support needs, clinical assessment and receiving arrangement. Ordinary assisted travel, wheelchair help, commercial-flight escort, ground medical transport, stretcher arrangements and dedicated aviation solve different problems. We seek a proportionate option rather than assuming that the highest-intensity mode is desirable. The treating clinician, airline, operator and receiver retain their own decisions.

Continuity across the route

A transfer succeeds only when the sending team, transport providers and receiving side understand their roles. We clarify discharge, records, airport interface, ground movement, onboard support where relevant and final handover. Shanghai is our main coordination base; other cities depend on confirmed local capacity. We state what remains provisional instead of promising a national network or hospital admission.

Transparency in a first conversation

Tell us the route, date, whether the person can sit or transfer, clinician-requested support and the intended receiving point. We identify who must confirm fitness, airline acceptance, vehicle capability, hospital intake and payment. Detailed records are handled directly with authorised parties. A short discussion may establish that a simpler arrangement is adequate or that transfer should wait.

Verify and explore

Our Chinese and English institutional sites describe Sinoaid’s background and health-promotion work. The separate mission-and-services explanation sets out how paid coordination supports a public-benefit model. For a specific journey, our process and service pages describe the decision and handover steps.

Questions to settle before booking

Are you a hospital or airline medical clearance authority?

No. Clinical care, airline approval and hospital admission remain with their respective licensed or responsible organisations.

Verify the organisation behind this service

ChinaMedTransfer is a dedicated medical coordination entry point from Sinoaid. You can also read the organisation’s Chinese website and English website. Those sites also cover first aid training and other work; the scope of any transfer is confirmed individually through this service.

Initial enquiry

Tell us where, when and what support is needed

A short description of the route and support required is enough to start. Send any case details directly by email, not through a public webpage.