Communication needs
Identify the languages, appointment type and which parties need to exchange information. Confirm any interpreter's availability and scope before booking.
China-side coordination
Medical communication and records coordination
Support multilingual communication and the practical handling of medical information between patients and care teams.
Enquire about this serviceRecords and consent
Discuss document requirements directly through an appropriate private channel. Translations and summaries do not replace a clinician's review or a certified translation when one is required.
Follow-through
A written list of contacts, next appointments and responsibilities can help prevent a missed handover after the hospital visit.
Related services
Hospital access and care coordination in China
Help international patients and families navigate communication and practical handover with appropriate healthcare providers in China.
Explore service →International patient coordination in China
Practical support for people travelling to China for care, from initial contact to ground arrangements and follow-up coordination.
Explore service →Post-hospital care coordination
Plan the practical steps after discharge when a patient needs onward care, transport or support at home.
Explore service →Initial enquiry
Tell us where, when and what support is needed
A short description of the route and support required is enough to start. Send any case details directly by email, not through a public webpage.