Start with hospital discharge
Confirm the discharge plan, the authorised pickup entrance and who will help the patient from the ward to the vehicle. A flight reservation alone does not settle the discharge time.
China-side coordination
Shanghai hospital to airport medical transfer
Arrange the ground segment from a Shanghai hospital to Pudong or Hongqiao airport when a patient is leaving after treatment.
Enquire about this serviceMatch the vehicle to the patient
Explain whether the patient is fully mobile, needs a wheelchair or stretcher, requires oxygen or monitoring, and whether a companion and luggage will travel. We assess local options against those details.
Plan the airport handover
Provide the airline, flight number and departure time. Confirm the agreed handover point and any airline medical clearance separately; restricted-area access cannot be assumed.
Related services
Medical repatriation to China: arrival and ground transfer
For a patient travelling back to China with medical needs, the China-side plan connects the arrival airport, appropriate ground support and a confirmed receiving destination.
Explore service →Medical transport coordination in China
Ground transport planning between hospitals, airports and receiving destinations, with the level of support assessed for each journey.
Explore service →Medical ground transfer after arrival in China
Connect an inbound medical journey with a confirmed local destination after arrival at a Chinese airport.
Explore service →Medical escort and repatriation coordination
Coordinate the China ground segments of an escorted flight or international medical repatriation.
Explore service →See practical situations
Initial enquiry
Tell us where, when and what support is needed
A short description of the route and support required is enough to start. Send any case details directly by email, not through a public webpage.